Privacy Policy

1. Who we are

AD Fare Point, an independent third-party bus card recharge service based in Abu Dhabi, UAE. Contact: support@adfarepoint.com.

2. Data we collect

• Top up data — the 10-digit Hafilat card number and top up amount you enter.
• Contact data — email address, phone or name, when you provide it (receipt, support message).
• Technical data — IP address, browser type, pages viewed. Used to keep the service secure and to measure traffic.

We do not receive or store your full payment card number or CVV. Card payments are handled by our payment provider on a separate secure page.

3. How we use the data

• To process your top up request and update your Hafilat balance.
• To send a receipt or confirmation if you asked for one.
• To respond to support requests.
• To prevent fraud and abuse of the service.

4. Sharing

We share top up requests with the payment provider and with the queue used to apply balances to Hafilat cards. We do not sell your data to third parties.

5. Retention

Transaction records are retained for the period required by applicable UAE law and for reasonable audit purposes.

6. Your rights

You can ask us to access, correct or delete your personal data by writing to support@adfarepoint.com. We reply within a reasonable time.

7. Cookies

See our cookies policy for details about the cookies used on this website.

8. Contact

AD Fare Point · 81 Tawi Al Jana'i St, Mohamed Bin Zayed City, ME16, Abu Dhabi, UAE · +971 52 304 5772.